Tourism Industry Training & Speaking Engagements

We’ve had the privilege of delivering keynote presentations, conference sessions, hands-on workshops, webinars, and tailored coaching programs for tourism operators and industry stakeholders across Australia. Our sessions span the topics that matter most to today’s tourism industry – digital marketing, AI and automation, visitor experience, accessibility, sustainability, business resilience, and strategic planning. Below you’ll find a snapshot of our upcoming, current, and past engagements.

Explore our full menu of training programs designed for councils, tourism organisations, and industry bodies.

2025

Destination NSW Digital Skills Foundations 2025 – Building the core digital capability of NSW accommodation and experience providers, enabling them to better engage potential visitors online. Including business digital assessments, one-on-one coaching and online courses. June – December 2025
City of Onkaparinga Tourism Digital Champions Program – Digital Champions 101 and 202. Assisting local businesses with digital transformation. Including business digital assessments, one-on-one coaching and course to learn essential digital skills to grow their businesses and work smarter. June – September 2025.
Central Coast Tourism Excellence Program 2025 – Digital tourism excellence program assisting operators to grow their tourism businesses. Including face-to-face workshops and coaching. May – August 2025
City of Onkaparinga Accessible Tourism Coaching Program – Supporting businesses to become more inclusive and tap into a new market. Including one-on-one coaching supported by online course and business digital assessments. May – June 2025.

2024

Mandurah Digital Champions 2024 – Digital Champions 101. Assisting local businesses with digital transformation. Including business digital assessments, one-on-one coaching and course to learn essential digital skills to grow their businesses and work smarter. September 2024 – January 2025.
Logan City Council Digital Training Program – Business Digital Improvement Program including business digital assessments, face-to-face workshops and private coaching sessions. March – August 2024
Local Government NSW – A blueprint for transforming tourism: Harnessing Digital Innovation for Destination Marketing Success, May 2024
Victoria Tourism Industry Council – Canva Must-Haves for Tourism Businesses. June 2024
Central Coast Tourism Excellence Program 2024 – Tourism Excellence Program including face-to-face workshops and private coaching sessions. June – August 2024
Ipswich Best of Brisbane Regional Experiences – Guiding tourism operators to grow their business and deliver exceptional transformational experiences through one-on-one coaching. February – June 2024
Scenic Rim Best of Brisbane Regional Experiences – Supporting tourism operators to grow their business and deliver exceptional transformational experiences through one-on-one coaching. February – June 2024

2023

Destination Scenic Rim – Taking the Struggle Out of Social. January 2023
Murray Regional Tourism – Digital Champions 101. February – March 2023
National Experience Content Initiative Live Training – How to Showcase Your Video to the World. March 2023
Sutherland Shire Council Tourism Workshop – Must Know Digital Strategies. May 2023
Visit Sunshine Coast Shine Program – Delivering Exceptional Experiences. May 2023
NSW Local Government Destination & Visitor Economy Conference. May 2023
TICSA Conference – Customer Centricity Workshop. May 2023
Visit Sunshine Coast Shine Program – Digital Transformation Workshop: Online Booking & Reputation Management. June 2023
Visit Sunshine Coast Shine Program – Digital Transformation Workshop: Social Media Transformation. June 2023
Ballarat City Council – Mastering Digital Marketing: Digital Capability Building Program. June 2023
Hobsons Bay: Building a Visitor Economy Workshop. July 2023
Tourism Midwest Victoria – Untangling Google Analytics 4 for Accommodation providers, October 2023
ART Conference – Artificial Intelligence in Tourism, October 2023

2022

Coffs Coast Power Up Your Online Presence Program – November 2022
Central Coast Council – Facilitated Industry Workshop: Tourism Opportunities Roundtable. November 2022
NSW Small Business – Securing Your Small Business Online. November 2022
Central Goldfields Shire – Retailers Digital Training Support Program. October 2022
ART Australian Regional Tourism Convention & AgriTourism – Social Media Tips to Get More Benefit from Facebook and Instagram in 2022. October 2022
Keep Communicating and Carry On – Crisis Management Workshop. October 2022
Coffs Coast Power Up Your Digital – Social Media and ATDW Made Simple. October 2022
National Experience Content Initiative – With Tourism Australia. September 2022
Tasmania – Taking a Contemporary Approach to Digital Marketing. August 2022
Coffs Harbour – Secrets to Online Reputation Management. August 2022
Queensland Hotels Association – Facebook & Instagram – Strategies to Drive Value. July 2022
Destination NSW Digital Skills Accelerator for Tourism – June to December 2022
LGAQX – Conference Sunshine Coast – June 2022
Visit Sunshine Coast – Building Online Success for the Sunshine Coast. June 2022
Australian Indigenous Tourism Conference – The Digital Art of Purpose Driven Selling. June 2022
Fraser Coast Tourism Digital Capacity Building – June 2022
Northern Territory Tourism Enterprise – SEO Strategy Program – May to September 2022
Coffs Harbour – Smart Tools and Strategies for Tourism. May 2022
Stanthorpe & Warwick – Best of Digital Business. May 2022
TTNQ Best of Queensland Digital Program – April to October 2022
Tourism Moore – Reboot and Refresh Your Business on Social Media. March 2022
Snowy Valleys Council – Recharge Your Business in 2022 Growth Strategies in the Digital Era. February 2022
Logan City Council – Packaging for Profit. 2022
Destination Riverina – Digital Capability and Transformation Program. 2022
VTIC Digital Coaching Program – Masterclass of Regional Coaching Program. 2022

2021

Queensland Hotels Association (QHA) Directors of Sales and Marketing, presenting on the impacts and opportunities coming out of consumer and technology trends in Covid for hotels – outlining what consumers want in this new era, December 2021.
Digital Champions Program – With Visit Sunshine Coast. The program included face-to-face workshops and private coaching sessions with tourism operators to learn essential digital skills to grow their businesses and work smarter! August-November 2021
Queensland Hotels Association (QHA) General Managers Speaking Event, presenting on the impacts and opportunities coming out of consumer and technology trends in Covid for hotels – outlining what consumers want in this new era, November 2021.
Daylesford Macedon Ranges – Tourism Mentoring Program. October 2021
Digital Accelerator + Mentor Program – Learn essential digital skills to grow your business and work smarter. September 2021 to April 2022
Macedon Ranges Accommodation Association presentation “COVID Trends for Tourism”, in association with their digital health check program, July 2021
Digital Tourism Excellence Program – Improving business’s digital footprint and growing their business. May to July 2021
Destination Gippsland “Navigate the Digital Maze” program, May 2021 onwards. Includes digital health checks, one-on-one coaching and workshops.
Social media lecture for the University of Technology Sydney – Event Management students, May 2021.
Fraser Coast Tourism and Events specialised Tourism Digital Marketing Program, May – June 2021. Includes one-on-one coaching, superhero social media templates and digital health checks.
Digital Bizkeeper 6-Week Program – Once a week online. April/May 2021
APEC Digital Tourism Symposium, April 2021. Liz and Fabienne delivered a masterclass on ‘Consumer travel trends and digital presence opportunities’ and ‘What travellers want in this covid era.’
Mackay Tourism Packaging for Profit, March 2021

2020

Queensland Tourism Industry Council – How can tourism businesses prepare for trade post-crisis?
Victorian Tourism Industry Council – Insight Series: Preparing for the Changed Consumer
The Entrepreneur Way Podcast – “Transitioning from CEO of ATDW to Chief Entrepreneur of TourismTribe.com”
Digital Bizkeeper 6-Week Program – Once a week on a Wednesday. Sep/Oct 2020
Smart Tourism Marketing System Live Training – 1 hour sessions for three Fridays. September 2020
Digital Discovery Show – 1 hour sessions every Friday (August, September and October) 2020
Golden Hour – Digital Debrief to share the highs and lows of the week. 1 hour every Friday (March, April, May, June, July & Aug) 2020
Yeppoon Workshop – Instagram for Tourism and Events, March 2020
Gladstone Workshop – Online Booking & Distribution
Incredible Life Creator Podcast with Dr. Kimberley Linert
Victorian Tourism Industry Council – Insight Series: Design and Testing for a New Future
Griffith University Keynote Presentation – Sri Lankan delegation – 20th February
Noosa Workshop – Facebook for Tourism & Events
Riverina Murray presentations in Tumbarumba and Tumut
Crown Yourself with Kimberly Spencer Podcast�?
Presentation to Port Stephen members
Relish the Journey Podcast – “Live Life To-The-Full” with Myles Biggs
Hervey Bay Workshop – Social Media for Tourism & Events
Gold Coast Workshop – Online Booking & Distribution for Tourism & Events Queensland

2019

Alice Springs Workshop – “Engagement”, November 2019
WCEI AGM Sydney/WCEI forum
WCEI Young Business Leaders – an Inaugural Initiative Event, September 2019
The University of Southern Queensland – Film, TV & Radio Two Day Experience Presentation, September 2019
Tourism Council of WA – Conference Presentation, September 2019
Victorian VIC conference – Plenary Presentation, August 2019
Augmented Reality in 1770 – Workshop, August 2019
Victorian Tourism Industry Council – Delivered 2 Workshops, July 2019
WCEI Marion “Maz” Farrelly workshop – “How to enter a room and bloody own it”, July 2019
Tourism Industry Business Capability Program Workshop – June 2019
Hervey Bay Workshop – Online Marketing for Events, June 2019
Hervey Bay Workshop – Maximising Instagram, June 2019
Nebo Workshop – Digital Marketing Training, May 2019
Yeppoon Workshop – Online Reviews and Reputation Management, May 2019
Hervey Bay Workshop – Mentoring for digital workshops, May 2019
Gladstone Workshop – Planning Your Online Strategy, May 2019
Southern Queensland Country Workshop – Increase Your Website Traffic, April 2019
Cross Border Tourism Working Group – Industry Development Presentation, April 2019
Stanthorpe Workshop – Be Bookable Online, April 2019
Griffith University Gold Coast – Indonesia Workshop, March 2019
BNBT presentation – Laurel and Liz, March 2019
Dalby Workshop – Web Basics, March 2019
Roma Workshop – Day 1 – Increase Your Website Traffic + Online Reviews & Reputation management, March 2019
Roma Workshop –Day 2 – Maximising Facebook and Instagram, March 2019
Gladstone Workshop – Digital Scorecard, February 2019
Redlands Coast Workshop – Digital Strategy, January 2019

2018

China Market Specialist Course – With Amplify Me (1hr for 4 days), online.
WCEI Member Workshop – Engagement Strategy, November 2018
Goldie Meet-Up (Networking) – With Travel Massive at Surfers Paradise, QLD. November 2018
Bond University – Guest Lecture for Don Jolly, November 2018
Digital Registration Planning Workshop – November 2018
Griffith University Presentation – October 2018
Google My Business Panel – October 2018
Australian Tourism Export Council – Expedia Offices Presentation, August 2018
Adelaide Conference – June 2018
Redlands Presentation – Social Media Reviews, June 2018
Queensland Outback Social Media & Digital Workshop – Theodore & Roma, QLD. May 2018
Riverina Murray Presentation – May 2018 (DRM Marketing Development Program – Albury, VIC & Griffith and Wagga Wagga, NSW. May 2018)
Redland Workshop – Digital Business Workshop, April 2018

2017

Tourism and Events Queensland – Whitsunday’s presentation, October 2017
Alice Springs Workshop – September 2017
University of Queensland – Presentation, September 2017
Australian Tourism Accreditation Program – Yulara networking function, September 2017

2016

Australian Regional Tourism – Roma Presentation, October 2016
Griffith University – presentation to Indonesian delegation, October 2016
Southern Highlands Workshop Presentation – May 2016
GCT Workshop – Strategy Presentation, February 2016