Tourism Industry Training & Speaking Engagements
We’ve had the privilege of delivering keynote presentations, conference sessions, hands-on workshops, webinars, and tailored coaching programs for tourism operators and industry stakeholders across Australia. Our sessions span the topics that matter most to today’s tourism industry – digital marketing, AI and automation, visitor experience, accessibility, sustainability, business resilience, and strategic planning. Below you’ll find a snapshot of our upcoming, current, and past engagements.
Explore our full menu of training programs designed for councils, tourism organisations, and industry bodies.
2025
- Destination NSW Digital Skills Foundations 2025 – Building the core digital capability of NSW accommodation and experience providers, enabling them to better engage potential visitors online. Including business digital assessments, one-on-one coaching and online courses. June – December 2025
- City of Onkaparinga Tourism Digital Champions Program – Digital Champions 101 and 202. Assisting local businesses with digital transformation. Including business digital assessments, one-on-one coaching and course to learn essential digital skills to grow their businesses and work smarter. June – September 2025.
- Central Coast Tourism Excellence Program 2025 – Digital tourism excellence program assisting operators to grow their tourism businesses. Including face-to-face workshops and coaching. May – August 2025
- City of Onkaparinga Accessible Tourism Coaching Program – Supporting businesses to become more inclusive and tap into a new market. Including one-on-one coaching supported by online course and business digital assessments. May – June 2025.
2024
- Mandurah Digital Champions 2024 – Digital Champions 101. Assisting local businesses with digital transformation. Including business digital assessments, one-on-one coaching and course to learn essential digital skills to grow their businesses and work smarter. September 2024 – January 2025.
- Logan City Council Digital Training Program – Business Digital Improvement Program including business digital assessments, face-to-face workshops and private coaching sessions. March – August 2024
- Local Government NSW – A blueprint for transforming tourism: Harnessing Digital Innovation for Destination Marketing Success, May 2024
- Victoria Tourism Industry Council – Canva Must-Haves for Tourism Businesses. June 2024
- Central Coast Tourism Excellence Program 2024 – Tourism Excellence Program including face-to-face workshops and private coaching sessions. June – August 2024
- Ipswich Best of Brisbane Regional Experiences – Guiding tourism operators to grow their business and deliver exceptional transformational experiences through one-on-one coaching. February – June 2024
- Scenic Rim Best of Brisbane Regional Experiences – Supporting tourism operators to grow their business and deliver exceptional transformational experiences through one-on-one coaching. February – June 2024
2023
- Destination Scenic Rim – Taking the Struggle Out of Social. January 2023
- Murray Regional Tourism – Digital Champions 101. February – March 2023
- National Experience Content Initiative Live Training – How to Showcase Your Video to the World. March 2023
- Sutherland Shire Council Tourism Workshop – Must Know Digital Strategies. May 2023
- Visit Sunshine Coast Shine Program – Delivering Exceptional Experiences. May 2023
- NSW Local Government Destination & Visitor Economy Conference. May 2023
- TICSA Conference – Customer Centricity Workshop. May 2023
- Visit Sunshine Coast Shine Program – Digital Transformation Workshop: Online Booking & Reputation Management. June 2023
- Visit Sunshine Coast Shine Program – Digital Transformation Workshop: Social Media Transformation. June 2023
- Ballarat City Council – Mastering Digital Marketing: Digital Capability Building Program. June 2023
- Hobsons Bay: Building a Visitor Economy Workshop. July 2023
- Tourism Midwest Victoria – Untangling Google Analytics 4 for Accommodation providers, October 2023
- ART Conference – Artificial Intelligence in Tourism, October 2023
2022
- Coffs Coast Power Up Your Online Presence Program – November 2022
- Central Coast Council – Facilitated Industry Workshop: Tourism Opportunities Roundtable. November 2022
- NSW Small Business – Securing Your Small Business Online. November 2022
- Central Goldfields Shire – Retailers Digital Training Support Program. October 2022
- ART Australian Regional Tourism Convention & AgriTourism – Social Media Tips to Get More Benefit from Facebook and Instagram in 2022. October 2022
- Keep Communicating and Carry On – Crisis Management Workshop. October 2022
- Coffs Coast Power Up Your Digital – Social Media and ATDW Made Simple. October 2022
- National Experience Content Initiative – With Tourism Australia. September 2022
- Tasmania – Taking a Contemporary Approach to Digital Marketing. August 2022
- Coffs Harbour – Secrets to Online Reputation Management. August 2022
- Queensland Hotels Association – Facebook & Instagram – Strategies to Drive Value. July 2022
- Destination NSW Digital Skills Accelerator for Tourism – June to December 2022
- LGAQX – Conference Sunshine Coast – June 2022
- Visit Sunshine Coast – Building Online Success for the Sunshine Coast. June 2022
- Australian Indigenous Tourism Conference – The Digital Art of Purpose Driven Selling. June 2022
- Fraser Coast Tourism Digital Capacity Building – June 2022
- Northern Territory Tourism Enterprise – SEO Strategy Program – May to September 2022
- Coffs Harbour – Smart Tools and Strategies for Tourism. May 2022
- Stanthorpe & Warwick – Best of Digital Business. May 2022
- TTNQ Best of Queensland Digital Program – April to October 2022
- Tourism Moore – Reboot and Refresh Your Business on Social Media. March 2022
- Snowy Valleys Council – Recharge Your Business in 2022 Growth Strategies in the Digital Era. February 2022
- Logan City Council – Packaging for Profit. 2022
- Destination Riverina – Digital Capability and Transformation Program. 2022
- VTIC Digital Coaching Program – Masterclass of Regional Coaching Program. 2022
2021
- Queensland Hotels Association (QHA) Directors of Sales and Marketing, presenting on the impacts and opportunities coming out of consumer and technology trends in Covid for hotels – outlining what consumers want in this new era, December 2021.
- Digital Champions Program – With Visit Sunshine Coast. The program included face-to-face workshops and private coaching sessions with tourism operators to learn essential digital skills to grow their businesses and work smarter! August-November 2021
- Queensland Hotels Association (QHA) General Managers Speaking Event, presenting on the impacts and opportunities coming out of consumer and technology trends in Covid for hotels – outlining what consumers want in this new era, November 2021.
- Daylesford Macedon Ranges – Tourism Mentoring Program. October 2021
- Digital Accelerator + Mentor Program – Learn essential digital skills to grow your business and work smarter. September 2021 to April 2022
- Macedon Ranges Accommodation Association presentation “COVID Trends for Tourism”, in association with their digital health check program, July 2021
- Digital Tourism Excellence Program – Improving business’s digital footprint and growing their business. May to July 2021
- Destination Gippsland “Navigate the Digital Maze” program, May 2021 onwards. Includes digital health checks, one-on-one coaching and workshops.
- Social media lecture for the University of Technology Sydney – Event Management students, May 2021.
- Fraser Coast Tourism and Events specialised Tourism Digital Marketing Program, May – June 2021. Includes one-on-one coaching, superhero social media templates and digital health checks.
- Digital Bizkeeper 6-Week Program – Once a week online. April/May 2021
- APEC Digital Tourism Symposium, April 2021. Liz and Fabienne delivered a masterclass on ‘Consumer travel trends and digital presence opportunities’ and ‘What travellers want in this covid era.’
- Mackay Tourism Packaging for Profit, March 2021
2020
- Queensland Tourism Industry Council – How can tourism businesses prepare for trade post-crisis?
- Victorian Tourism Industry Council – Insight Series: Preparing for the Changed Consumer
- The Entrepreneur Way Podcast – “Transitioning from CEO of ATDW to Chief Entrepreneur of TourismTribe.com”
- Digital Bizkeeper 6-Week Program – Once a week on a Wednesday. Sep/Oct 2020
- Smart Tourism Marketing System Live Training – 1 hour sessions for three Fridays. September 2020
- Digital Discovery Show – 1 hour sessions every Friday (August, September and October) 2020
- Golden Hour – Digital Debrief to share the highs and lows of the week. 1 hour every Friday (March, April, May, June, July & Aug) 2020
- Yeppoon Workshop – Instagram for Tourism and Events, March 2020
- Gladstone Workshop – Online Booking & Distribution
- Incredible Life Creator Podcast with Dr. Kimberley Linert
- Victorian Tourism Industry Council – Insight Series: Design and Testing for a New Future
- Griffith University Keynote Presentation – Sri Lankan delegation – 20th February
- Noosa Workshop – Facebook for Tourism & Events
- Riverina Murray presentations in Tumbarumba and Tumut
- Crown Yourself with Kimberly Spencer Podcast�?
- Presentation to Port Stephen members
- Relish the Journey Podcast – “Live Life To-The-Full” with Myles Biggs
- Hervey Bay Workshop – Social Media for Tourism & Events
- Gold Coast Workshop – Online Booking & Distribution for Tourism & Events Queensland
2019
- Alice Springs Workshop – “Engagement”, November 2019
- WCEI AGM Sydney/WCEI forum
- WCEI Young Business Leaders – an Inaugural Initiative Event, September 2019
- The University of Southern Queensland – Film, TV & Radio Two Day Experience Presentation, September 2019
- Tourism Council of WA – Conference Presentation, September 2019
- Victorian VIC conference – Plenary Presentation, August 2019
- Augmented Reality in 1770 – Workshop, August 2019
- Victorian Tourism Industry Council – Delivered 2 Workshops, July 2019
- WCEI Marion “Maz” Farrelly workshop – “How to enter a room and bloody own it”, July 2019
- Tourism Industry Business Capability Program Workshop – June 2019
- Hervey Bay Workshop – Online Marketing for Events, June 2019
- Hervey Bay Workshop – Maximising Instagram, June 2019
- Nebo Workshop – Digital Marketing Training, May 2019
- Yeppoon Workshop – Online Reviews and Reputation Management, May 2019
- Hervey Bay Workshop – Mentoring for digital workshops, May 2019
- Gladstone Workshop – Planning Your Online Strategy, May 2019
- Southern Queensland Country Workshop – Increase Your Website Traffic, April 2019
- Cross Border Tourism Working Group – Industry Development Presentation, April 2019
- Stanthorpe Workshop – Be Bookable Online, April 2019
- Griffith University Gold Coast – Indonesia Workshop, March 2019
- BNBT presentation – Laurel and Liz, March 2019
- Dalby Workshop – Web Basics, March 2019
- Roma Workshop – Day 1 – Increase Your Website Traffic + Online Reviews & Reputation management, March 2019
- Roma Workshop –Day 2 – Maximising Facebook and Instagram, March 2019
- Gladstone Workshop – Digital Scorecard, February 2019
- Redlands Coast Workshop – Digital Strategy, January 2019
2018
- China Market Specialist Course – With Amplify Me (1hr for 4 days), online.
- WCEI Member Workshop – Engagement Strategy, November 2018
- Goldie Meet-Up (Networking) – With Travel Massive at Surfers Paradise, QLD. November 2018
- Bond University – Guest Lecture for Don Jolly, November 2018
- Digital Registration Planning Workshop – November 2018
- Griffith University Presentation – October 2018
- Google My Business Panel – October 2018
- Australian Tourism Export Council – Expedia Offices Presentation, August 2018
- Adelaide Conference – June 2018
- Redlands Presentation – Social Media Reviews, June 2018
- Queensland Outback Social Media & Digital Workshop – Theodore & Roma, QLD. May 2018
- Riverina Murray Presentation – May 2018 (DRM Marketing Development Program – Albury, VIC & Griffith and Wagga Wagga, NSW. May 2018)
- Redland Workshop – Digital Business Workshop, April 2018
2017
- Tourism and Events Queensland – Whitsunday’s presentation, October 2017
- Alice Springs Workshop – September 2017
- University of Queensland – Presentation, September 2017
- Australian Tourism Accreditation Program – Yulara networking function, September 2017
2016
- Australian Regional Tourism – Roma Presentation, October 2016
- Griffith University – presentation to Indonesian delegation, October 2016
- Southern Highlands Workshop Presentation – May 2016
- GCT Workshop – Strategy Presentation, February 2016