National Experience Content Initiative Program 2022
Maximise the reach of Tourism Australia's Photo and Video Shoot
July 2022 - May 2023
Program Overview
Tourism Australia has partnered with Tourism Tribe to offer a complimentary fully bespoke program to support tourism operators in making the most of their new video and image assets received through the National Experience Content Initiative.
The program developed by Tourism Tribe, helps businesses effectively enhance their digital skills in the use, application and marketing of their new content. This includes training on how to maximise the assets developed both on the operator’s website, for social media platforms and the Australian Tourism Data Warehouse (ATDW). Scroll down for the full topic list.
The Process
Operators will be posted a hard drive with their content assets. Upon dispatch of this hard drive, they will receive an invitation by Tourism Tribe to enrol in the training program. Operators who have already received their hard drive will be contacted in early August (refer to the Program Dates area).
Inclusions
- Three short self-paced courses on the TourismTribe.com platform
- Fast-tracked 1hr video training session completing key course outcomes live
- A one-hour personal consultation to help you upload the content to YouTube and your website.
For information about the NECI initiative please refer to Tourism Australia’s National Experience Content Initiative web page directly.
Privacy notice
Any information collected by Tourism Tribe on behalf of Tourism Australia about you and your business will be used solely for the Tourism Australia National Experience Content Initiative.
Program Dates
As soon as the hard drive is dispatched (August 15th at the earliest):
Operators will be invited to enrol via email for the Tourism Tribe program.
Once participants have completed the Introduction lesson:
One-on-one coaching can be booked.
Program end dates:
- 1 April 2023: Bookings close for coaching sessions
- 31 May 2023: All coaching sessions completed
- 31 May 2023: Access to courses ends
Program-specific FAQs
Email issues
I am not getting your emails
Prior to going into the causes of why you may not be getting our emails, it is important for you to know that emails are just there to provide you with further information which is available on your program page.
The only email you need from us is the first one, which tells you how to create your account.
Our emails are either sent from help@tourismtribe.com or programs@tourismtribe.com.
Likely causes of you not getting our emails
- Check your promotions/spam folders as they may have gotten filtered there by your email provider. Search your inbox/promotions/spam folders for emails from Tourism Tribe or programs@tourismtribe.com. Add program@tourismtribe.com and help@tourismtribe.com to your address book/contact list to ensure future emails from us get to your inbox.
- Double-check what email you used to join the program. It may have been misspelled or you might be looking in the wrong inbox if you have several email addresses.
- If you have previously or even recently unsubscribed from Tourism Tribe, you will not be receiving any emails from us. If this is the case you will need to lodge a "change of enrolment" form. Please be aware that these changes attract a fee. However, you can always log into TourismTribe even if you have marked us as spam. Your login will work as well as any password reset email.
- You may have a problem with our emails being blocked by your email provider or by a firewall. Unfortunately, there is nothing we can do about this and you will need to talk to your IT support.
I'm not getting Zoom emails
The important thing to understand is that even if you're not getting Zoom emails, you can go to your program page and click the link to register for the upcoming webinars. Whilst we have already invited you, this is a quick way for you to make sure you can participate as once you have registered the thank-you page will give you the direct zoom link (that also is sent via email).
All Zoom invites and reminders will come from no-reply@zoom.us. Make sure you add this to your safe senders.
If you are not receiving Zoom emails, but are receiving our emails, there are two common problems:
- Zoom emails maybe be getting filtered to your spam/junk/promotions folder.
- Your organisation may be blocking emails from Zoom
Please read this article by Zoom for how to solve the problem (and make sure to read right to the bottom, because the simplest possible solution is right at the end). Unfortunately, we cannot solve this issue on our end as it is a problem between your email server and Zoom.
Please note we are not able to resend zoom links so please use the zoom webinar registration button as explained in the first paragraph.
I have just finished the last week of your amazing course. I am so proud of what I have achieved in just sticking with it. When I look back at what I’ve actually completed I am feeling very inspired to keep going back over each week’s lesson to slowly cementing a permanent change for me and more importantly Sky View’s marketing presence.
Jackie Burling
Sky View Units
It’s unbelievable how much clarity I gained from my coaching session with a Tourism Tribe expert digital strategist.
I can only imagine how much time and money I would have wasted if I had gone down the path that a web designer initially suggested. Fabienne did a review of my online presence prior to our phone call and we shared computer screens so I could see the results for myself. It was the best money I ever spent. Or shall I say it saved me $3,200 and 3 weeks work!
Amber Rogers
Marketing Manager, 1770 LARC! Tours
