Our latest articles

We regularly write free tips about digital transformation for small and medium tourism businesses. You'll find our articles categorised below.

Digital transformation
Liz Ward

Amp up your business performance in 2018

The beginning of a new year for many is the catalyst to summons new enthusiasm for your business and putting in place all the things you need to do to achieve your business goals. In this post we’re sharing our top five tips to increase your return on investment in marketing your tourism business and how to get more value from your digital assets.

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Online reputation
fabienne

Our 3 top suggestions of when and how to ask for reviews

Customer reviews have a significant impact on your business. They are often the difference between whether or not you get a booking. As many of you are coming into the busy period and your business is at its best, now is the time to be proactive and source reviews. In this post we’ll explain the many ways to go about it.

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Online reputation
fabienne

Online reputation management – Queensland

In Queensland, Australia, the State tourism organisation, Tourism and Events Queensland is leading the way in the industry through the Best of Queensland Experiences program and encouraging operators to achieve a quality standard in their online reputation.

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Content
fabienne

What is customer service in 2017?

Society teaches us that fast is better. This isn’t always true, especially when it comes to connecting with clients. Just like your personal relationships need to be nurtured through touch, your clients do, too This post explains how to do it in the digital age.

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Tripadvisor
Content
fabienne

4 steps to get customer reviews and generate new content

User generated content i.e. reviews should be a part of your digital strategy, you should never to underestimate the importance of this content. But you’ll need to make an effort to get it, in this post we’ll explain a how to get content and user reviews and what to do with them.

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Google my Business - Darwin Restaurants
fabienne

How to improve your rankings on Google

At the Tourism Tribe we have a passion helping small businesses succeed, We love to share quick tips on how businesses can improve their online presence and capture more leads, without paying a cent. A really great tool to use is your free listing on Google, called ‘Google My Business listing’. Getting your listing set

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