customer service

online reputation increasing customer reviews in 2022 - photo of paper with happy, neutral and sad faces next to tick boxes.jpg
30-Day Reboot 2022

Online Reputation & Increasing Customer Reviews in 2022

A positive online reputation is the absolute foundation of successfully marketing your business. Potential guests will use your online reviews to gauge the quality of your services and make decisions based on what others say and how you present yourself online.

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Hard sell v soft sell
30-Day Reboot 2022

Hard Sell vs. Soft Sell: How to Become Sales Savvy Online

Although there is no perfect technique for sales psychology, most sales tactics are distilled into one of two categories: hard sell and soft sell. Understanding the difference between the two is as vital to your sales strategy as any other important business plan. 

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