One on one Coaching

The BEST way to get your problems solved

Conducted in person or via state of the art videoconference & remote computer access, one on one coaching is bar far the BEST way to get your problems solved. Our private sessions offer the opportunity to help you one on one with leveraging digital technology smartly and efficiently in your business. You will meet with a real tourism digital strategist with experiences in entrepreneurship, digital and coaching. It is the most effective way to get your business on the road to success, and your enthusiasm levels soaring. In a world of abundant information, you can trust us with advice will help you make the right choice, for your business and your circumstances.  

In a 60 min session we’ve helped the LARC! develop their brief for their new website.

It’s unbelievable how much clarity I gained from my coaching session with a Tourism Tribe expert digital strategist. I can only imagine how much time and money I would have wasted if I had gone down the path that a web designer initially suggested. Fabienne did a review of my online presence prior to our phone call and we shared computer screens so I could see the results for myself. It was the best money I ever spent. Or shall I say it saved me $3,200 and 3 weeks work!
Amber Rodgers
Marketing Manager, 1770 LARC! Tours

What can you expect from your coaching investment?

There is no cookie-cutter approach that works in small business entrepreneurship: all our sessions are tailored to achieve your objectives and fix your own issues. You can, however, expect our session to be hands-on, full of advice and we will most likely share screen and be able to fix issues right there on the spot by taking control of your mouse.

For example, we could:

  • improve your website’s Search Engine Optimisation by structuring your page’s content to follow Google’s recommendations
  • configure Google Analytics
  • review and update your Google Business Profile
  • review your marketing campaigns and show you how to track their success in Google Analytics
  • offer a general project scope for all of the set up of your digital strategy
  • teach you how to write a blog post
  • set up automation with free third-party services and tools to free up your time
  • feed you Instagram images directly into your site, and so on
  • high-level strategic plan for social media
  • teach you how to edit and upload a video and embed it as a background video on your website header
  • review your website for SEO
  • explain email marketing automation and lead magnets, contextualised for your business
  • introduce you to practical AI tools for small business

This particular client had just started their business and set up her website.

During the session, Fabienne noticed that the content wasn’t optimised for search nor local search and that the unique selling proposition needed clarifying.

Fabienne showed the client a simple training framework that allowed her to define her offer.  We also configured the client’s 1Password account to ensure all her password synchronised securely across all her devices (her computer was about to die). We then discussed pricing for her services, and how she could leverage simple technology such as iPad / tripod combo to add value to her clients.

This was a follow-up session. The client has advised us that they were going to spend a considerable amount of $ into a new website, as they ‘couldn’t edit their existing one’.

After a few minutes, Fabienne showed the client how to log into their website and discovered that it was a fully fledged, best practice WordPress website that simply needed a little design tweak to rejuvenate the look.

Fabienne managed to modernise the website during the session, add an online booking functionality and saved the client between $3,000 – $5,000 on spending money on a new website that wasn’t required.

In the session, Liz worked with the operator business objectives, value proposition and source and target markets and identified priorities to improve their customer’s journey and the business’s online presence. 

We demonstrated some tips and tools that they can use straight away to implement recommended actions.  

The operator walked away with increased confidence, clarity and improved knowledge as well as a documented outline of their strategic priorities and action items to better connect with and service their ideal guests.

The session was spent reviewing a new website that the client was about to launch.

Fabienne identified that a critical goal of the website has been missed by the web developer: building a customer database and setting up a simple, automated framework to send new content to segments of the database automatically.

An action plan was designed to remedy this. Fabienne also reviewed the structure of the site and provided advice as to the implementation of Google Analytics event tracking to demonstrate the value of the new platform to their members.

Meet our coaches!

Click on any of our fabulous coaches below to read about their background, their coaching style and their areas of expertise.

In our coaching session we set up the Messenger Chatbot on Anne-Maree’s website… read her testimonial

Anne-Maree Britton
Owner, GoFly Aviation

Coaching Sessions Testimonials

Listen to Lindsey’s short testimonial about the 1h session she had with our GM Despina. She was really impressed to have been able come up with tactics to align with her business goals for Kilmore Trackside. 

I was fortunate enough to be part of the Tourism NSW campaign which has given me the opportunity to promote my business in a highly professional way. The training Sam Ward provided was exceptional. He is highly knowledgeable in social media and has provided Orange Wine Tours with tools and new skills to move forward.

Orange WIne Tours NSW Pty Ltd

In over thirty years of my career to date, Sam delivered the best coaching session I have ever had. There was structure but also the ability for me to steer the conversation to areas where I needed guidance. Usually, I expect to get one to two actions/"ah-ha" moments from a coaching session. In this one, I lost count of the really tangible and valuable ideas Sam had (although they are all written down on my to-do list now!). Thank you, Sam, Tourism Tribe and Tourism Australia for this opportunity.

Pilgrim Sailing

Sam Ward's guiding of our digital strategies has increased our confidence in how to approach the selling our camel tour business in Central Australia. Sam is an exceptional trainer. He's versed with current trends, strategies and digital competency. He knows so much! He's encouraging, friendly, kind and boosted my ability to achieve coaching outcomes. Thanks Sam Cheers Julia Burke and Marcus Williams at Pyndan Camel Tracks Alice Springs

Pyndan Camel Tracks

I loved the prompt action on everything and the comprehensive result. The tips were really helpful and I am excited to kick things off and take our online presence to the next level.

COPACC - Colac Otway Performing Arts and Cultural Centre

A positive, inspiring, practical and empowering experience that has helped me to re-focus, expand my thinking and motivate me to go back to basics to ensure the foundations are in order to continue on and grow my business. Thank you, Sarah and Tourism Tribe! x

Wheeler's Seafood Restaurant

We appreciate the opportunity to have receive a sponsored one hour consult with a Tourism Tribe specialist, to review our website and look at product strategies for a new product. The consult was beneficial, clear to understand and a great start to making changes to improve our website traffic conversion into sales and the overall customer journey.

Earth Sanctuary World Nature Centre

I got a lot out of it, especially in understanding our segments and the persona of the people that we need to connect with and how I can navigate that through Google and TripAdvisor and really taking a deeper dive in and understanding our, our markets, especially our trade how we can engage better and have some concrete actions

Maruku Art Centre

This program that I have shown is exactly what I had been looking for the last two years or so. What I love about it is I can work at my own pace but have support whenever I have a question. And it really covers all the different areas of digital marketing, so how you can combine them all in the end.

Spice of Life Cafe Deli

I got so much insight on how I can really improve my website, and my social media and build really great strategies that are going to target the goals that I have set for our business. If you get the opportunity to have any of these online coaching sessions 100% recommend it, you're going to love it, and it's going to really help you elevate your business to where you want to be.

Kilmore Trackside

Although I've got a bit of technology experience in it, and all that sort of stuff. Just you know, all the networking in the, you know, the strategies you need to be successful at tourism. Yeah, when I saw it, I thought, yeah, it just makes so much sense. And yeah, having just that, yeah, you know, all those resources, such as yourself, you actually have experience in the tourism industry and all that sort of stuff. I might know how to take photos, but yeah, well, the tourism stuff is very new, and just being aware of, you know, the networking and the systems available. That's been really useful.


Select the number of 60 minute coaching sessions

Upon checkout, you’ll be able to access our calendar and book a time that is convenient to you.
The coaching is conducted in person or via videoconference, depending on your and our coach’s location. 
Buy 3 sessions and save. If you add 3 sessions to your cart you will receive an extra discount!