One on one Coaching

The BEST way to get your problems solved

Conducted in person or via state of the art videoconference & remote computer access, one on one coaching is bar far the BEST way to get your problems solved. Our private sessions offer the opportunity to help you one on one with leveraging digital technology smartly and efficiently in your business. You will meet with a real tourism digital strategist with experiences in entrepreneurship, digital and coaching. It is the most effective way to get your business on the road to success, and your enthusiasm levels soaring. In a world of abundant information, you can trust us with advice will help you make the right choice, for your business and your circumstances.  

In a 60 min session we’ve helped the LARC! develop their brief for their new website.

It’s unbelievable how much clarity I gained from my coaching session with a Tourism Tribe expert digital strategist. I can only imagine how much time and money I would have wasted if I had gone down the path that a web designer initially suggested. Fabienne did a review of my online presence prior to our phone call and we shared computer screens so I could see the results for myself. It was the best money I ever spent. Or shall I say it saved me $3,200 and 3 weeks work!
Amber Rodgers
Marketing Manager, 1770 LARC! Tours

What can you expect from your coaching investment?

There is no cookie-cutter approach that works in small business entrepreneurship: all our sessions are tailored to achieve your objectives and fix your own issues. You can, however, expect our session to be hands-on, full of advice and we will most likely share screen and be able to fix issues right there on the spot by taking control of your mouse.

For example, we could:

  • help you improve your website’s Search Engine Optimisation by structuring your page’s content to follow Google’s recommendations
  • guide you to configure Google Analytics and/or tweak some settings
  • review and update your Google Business Profile
  • review your marketing campaigns and show you how to track their success in Google Analytics
  • offer a general project scope for all of the set up of your digital strategy
  • teach you how to write a blog post
  • help you set up automation with free third-party services and tools to free up your time
  • show you how feed you Instagram images directly into your site, and so on
  • high-level strategic plan for social media
  • teach you how to edit and upload a video and embed it as a background video on your website header
  • review your website for SEO
  • explain email marketing automation and lead magnets, contextualised for your business
  • introduce you to practical AI tools for small business

This particular client had just started their business and set up her website.

During the session, Fabienne noticed that the content wasn’t optimised for search nor local search and that the unique selling proposition needed clarifying.

Fabienne showed the client a simple training framework that allowed her to define her offer.  We also configured the client’s 1Password account to ensure all her password synchronised securely across all her devices (her computer was about to die). We then discussed pricing for her services, and how she could leverage simple technology such as iPad / tripod combo to add value to her clients.

This was a follow-up session. The client has advised us that they were going to spend a considerable amount of $ into a new website, as they ‘couldn’t edit their existing one’.

After a few minutes, Fabienne showed the client how to log into their website and discovered that it was a fully fledged, best practice WordPress website that simply needed a little design tweak to rejuvenate the look.

Fabienne managed to modernise the website during the session, add an online booking functionality and saved the client between $3,000 – $5,000 on spending money on a new website that wasn’t required.

In the session, Liz worked with the operator business objectives, value proposition and source and target markets and identified priorities to improve their customer’s journey and the business’s online presence. 

We demonstrated some tips and tools that they can use straight away to implement recommended actions.  

The operator walked away with increased confidence, clarity and improved knowledge as well as a documented outline of their strategic priorities and action items to better connect with and service their ideal guests.

The session was spent reviewing a new website that the client was about to launch.

Fabienne identified that a critical goal of the website has been missed by the web developer: building a customer database and setting up a simple, automated framework to send new content to segments of the database automatically.

An action plan was designed to remedy this. Fabienne also reviewed the structure of the site and provided advice as to the implementation of Google Analytics event tracking to demonstrate the value of the new platform to their members.

Meet our coaches!

Click on any of our fabulous coaches below to read about their background, their coaching style and their areas of expertise.

In our coaching session we set up the Messenger Chatbot on Anne-Maree’s website… read her testimonial

Anne-Maree Britton
Owner, GoFly Aviation

Coaching Sessions Testimonials

Listen to Lindsey’s short testimonial about the 1h session she had with our GM Despina. She was really impressed to have been able come up with tactics to align with her business goals for Kilmore Trackside. 

I thoroughly enjoyed my 1 hour coaching session with Clem. She was clear and precise and answered my questions in a way I could understand. Clem is full of good advice and knows her ‘stuff’. I am looking forward to my next coaching session in 1 month as I know I will learn more about how to improve Troll Tours online presence.
Troll Tours Pty Ltd
The one-on-one coaching was far more effective than classroom coaching.
Holiday Inn Sydney St Marys
Claire was great, very knowledgeable and provided some great advice and suggestions.
Noosa Springs Golf and Spa Resort
Very well time spend with very useful information. Great explanations and recourses to go back to follow a long and practise what I have learned. Thanks, Sam, for the session – it was definitely on topic, helpful, hands-on and very informative!!!
Outback Opal Tours Pty Ltd
Mandy was able to help me trouble shoot a number of problems on Facebook meta suite, resulting from when we purchased our business. By the end of the coaching session we had resolved all issues and she had helped to ensure our business settings were set up for success, including verifying our domain. She went above and beyond our expectations in helping to resolve the issues and we’re so incredibly grateful.
A Digital Academy member
I was fortunate enough to be part of the Tourism NSW campaign which has given me the opportunity to promote my business in a highly professional way. The training Sam Ward provided was exceptional. He is highly knowledgeable in social media and has provided Orange Wine Tours with tools and new skills to move forward.
Orange WIne Tours NSW Pty Ltd

Select the number of 60 minute coaching sessions

Upon checkout, you’ll be able to access our calendar and book a time that is convenient to you.
The coaching is conducted in person or via videoconference, depending on your and our coach’s location. 


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