One on one Coaching

The BEST way to get your problems solved

Conducted in person or via state of the art videoconference & remote computer access, one on one coaching is bar far the BEST way to get your problems solved. Our private sessions offer the opportunity to help you one on one with leveraging digital technology smartly and efficiently in your business. You will meet with a real tourism digital strategist with experiences in entrepreneurship, digital and coaching. It is the most effective way to get your business on the road to success, and your enthusiasm levels soaring. In a world of abundant information, you can trust us with advice will help you make the right choice, for your business and your circumstances.

In a 60 min session we’ve helped the LARC! develop their brief for their new website.

It’s unbelievable how much clarity I gained from my coaching session with a Tourism Tribe expert digital strategist. I can only imagine how much time and money I would have wasted if I had gone down the path that a web designer initially suggested. Fabienne did a review of my online presence prior to our phone call and we shared computer screens so I could see the results for myself. It was the best money I ever spent. Or shall I say it saved me $3,200 and 3 weeks work!

Amber Rodgers

Marketing Manager, 1770 LARC! Tours

What can you expect from your coaching investment?

There is no cookie-cutter approach that works in small business entrepreneurship: all our sessions are tailored to achieve your objectives and fix your own issues. You can, however, expect our session to be hands-on, full of advice and we will most likely share screen and be able to fix issues right there on the spot by taking control of your mouse.

For example, we could:

help you improve your website’s Search Engine Optimisation by structuring your page’s content to follow Google’s recommendations
guide you to configure Google Analytics and/or tweak some settings
review and update your Google Business Profile
review your marketing campaigns and show you how to track their success in Google Analytics
offer a general project scope for all of the set up of your digital strategy
teach you how to write a blog post
help you set up automation with free third-party services and tools to free up your time
show you how feed you Instagram images directly into your site, and so on
high-level strategic plan for social media
teach you how to edit and upload a video and embed it as a background video on your website header
review your website for SEO
explain email marketing automation and lead magnets, contextualised for your business
introduce you to practical AI tools for small business

90 min session – yoga coach (new business)
60 min session – 3-star motel
90 min session – tour operator
90 min session – destination marketing organisation

This particular client had just started their business and set up her website.

During the session, Fabienne noticed that the content wasn’t optimised for search nor local search and that the unique selling proposition needed clarifying.

Fabienne showed the client a simple training framework that allowed her to define her offer. We also configured the client’s 1Password account to ensure all her password synchronised securely across all her devices (her computer was about to die). We then discussed pricing for her services, and how she could leverage simple technology such as iPad / tripod combo to add value to her clients.

This was a follow-up session. The client has advised us that they were going to spend a considerable amount of $ into a new website, as they ‘couldn’t edit their existing one’.

After a few minutes, Fabienne showed the client how to log into their website and discovered that it was a fully fledged, best practice WordPress website that simply needed a little design tweak to rejuvenate the look.

Fabienne managed to modernise the website during the session, add an online booking functionality and saved the client between $3,000 – $5,000 on spending money on a new website that wasn’t required.

In the session, Liz worked with the operator business objectives, value proposition and source and target markets and identified priorities to improve their customer’s journey and the business’s online presence.

We demonstrated some tips and tools that they can use straight away to implement recommended actions.

The operator walked away with increased confidence, clarity and improved knowledge as well as a documented outline of their strategic priorities and action items to better connect with and service their ideal guests.

The session was spent reviewing a new website that the client was about to launch.

Fabienne identified that a critical goal of the website has been missed by the web developer: building a customer database and setting up a simple, automated framework to send new content to segments of the database automatically.

An action plan was designed to remedy this. Fabienne also reviewed the structure of the site and provided advice as to the implementation of Google Analytics event tracking to demonstrate the value of the new platform to their members.

Meet our coaches!

Click on any of our fabulous coaches below to read about their background, their coaching style and their areas of expertise.

In our coaching session we set up the Messenger Chatbot on Anne-Maree’s website… read her testimonial

Anne-Maree Britton

Owner, GoFly Aviation

Coaching Sessions Testimonials

Listen to Lindsey’s short testimonial about the 1h session she had with our GM Despina. She was really impressed to have been able come up with tactics to align with her business goals for Kilmore Trackside.

The one-on-one coaching was far more effective than classroom coaching.

Coaching session
Mandy Murray
Destination New South Wales Digital Skills Accelerator - Western Sydney 2023

Holiday Inn Sydney St Marys

Claire was great, very knowledgeable and provided some great advice and suggestions.

Coaching session
Claire McCollum
Tourism Australia National Experiences Content Initiative Program 2022

Noosa Springs Golf and Spa Resort

Very well time spend with very useful information. Great explanations and recourses to go back to follow a long and practise what I have learned. Thanks, Sam, for the session – it was definitely on topic, helpful, hands-on and very informative!!!

Coaching session
Sam Ward
Tourism Australia National Experiences Content Initiative Program 2022

Outback Opal Tours Pty Ltd

Mandy was able to help me trouble shoot a number of problems on Facebook meta suite, resulting from when we purchased our business. By the end of the coaching session we had resolved all issues and she had helped to ensure our business settings were set up for success, including verifying our domain. She went above and beyond our expectations in helping to resolve the issues and we’re so incredibly grateful.

Coaching session
Mandy Murray
No program (individual purchase)

A Digital Academy member

I was fortunate enough to be part of the Tourism NSW campaign which has given me the opportunity to promote my business in a highly professional way. The training Sam Ward provided was exceptional. He is highly knowledgeable in social media and has provided Orange Wine Tours with tools and new skills to move forward.

Coaching session, Digital Engagement Health Check ™
Sam Ward
Tourism Australia National Content Initiative Proposal

Orange WIne Tours NSW Pty Ltd

In over thirty years of my career to date, Sam delivered the best coaching session I have ever had. There was structure but also the ability for me to steer the conversation to areas where I needed guidance. Usually, I expect to get one to two actions/”ah-ha” moments from a coaching session. In this one, I lost count of the really tangible and valuable ideas Sam had (although they are all written down on my to-do list now!). Thank you, Sam, Tourism Tribe and Tourism Australia for this opportunity.

Coaching session
Sam Ward
Tourism Australia National Content Initiative Proposal

Pilgrim Sailing

Select the number of 60 minute coaching sessions

Upon checkout, you’ll be able to access our calendar and book a time that is convenient to you.
The coaching is conducted in person or via videoconference, depending on your and our coach’s location.

$275.00

Buy 3 and save!

When you buy 3 coaching sessions you will get an automatic discount of $55 applied to your cart.

+61 (0)7 3103 7994

help@tourismtribe.com

Brisbane
Head office

Suite 1,
57 Woodfield Rd
Pullenvale QLD 4069
Australia

Sydney

Suite 101,
18-20 Victoria St
Erskineville NSW 2043
Australia

Melbourne

11 Yeomans Street, Northcote VIC 3070
Australia

Darwin

Level 4, 66 Smith St
Darwin NT 0800
Australia

Agnes Water

139 Bicentennial Dr
Agnes Water QLD 4677
Australia

Europe

36C Rte de St Cergue
1260 Nyon
Switzerland

Our team would like to acknowledge the traditional custodians of Country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past, present and emerging and extend that respect to all Aboriginal and Torres Strait Islander peoples today. We acknowledge that the sharing of knowledge has occurred across the lands and waterways of Australia for many thousands of years. As we continue to share stories and support small tourism businesses we try to listen to the knowledge and practice that has always existed here and consider how we can contribute to the preservation of culture and Country wherever we live and work.

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