Online reputation

Your online reputation can make or break your tourism business. This tag brings together essential strategies for managing reviews, responding to feedback, and building a strong, trustworthy presence across platforms like Google, Facebook, TripAdvisor, and more.

Whether you’re dealing with negative feedback, looking to grow your 5-star reviews, or simply want to monitor what people are saying about you online, you’ll find the tools, tips, and templates here to protect and enhance your brand reputation in the digital age.

December 11, 2017

Our 3 top suggestions of when and how to ask for reviews

Customer reviews have a significant impact on your business. They are often the difference between whether or not you get a booking. As many of you are coming into the busy period and your business is at its best, now is the time to be proactive and source reviews. In this post we’ll explain the many ways to go about it.

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November 30, 2017

Online reputation management – Queensland

In Queensland, Australia, the State tourism organisation, Tourism and Events Queensland is leading the way in the industry through the Best of Queensland Experiences program and encouraging operators to achieve a quality standard in their online reputation.

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October 30, 2017

4 steps to get customer reviews and generate new content

User generated content i.e. reviews should be a part of your digital strategy, you should never to underestimate the importance of this content. But you’ll need to make an effort to get it, in this post we’ll explain a how to get content and user reviews and what to do with them.

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