It's a fantastic opportunity to gain more skills and to have a better understanding of our changing industry and how we need to respond to that. Also great to be able to pick the brains of digital tourism experts.
Which part of the training did you find most beneficial?
Being able to do the courses and educate myself, follow a program and implement the learnings, in conjunction with being able bounce off you and implement. My knowledge is going to be so much better.
Can you give an example of a skill or knowledge area you gained?
Talking about partnering with other operators – I've learned how to go about that and reference material for new learnings.
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