Preparing for your session
Coaching is a collaborative process and your coach looks forward to your active participation and sharing of thoughts and ideas to contribute to the session. However, a small investment of time and effort in preparation prior to the session will help you make the most of the time you have with your coach.
Ensure you have completed the below steps prior to the start of your session.
Your coach will wrap up 5 to 10 min before the end of a session to summarise – in writing – what was achieved and what their recommendations are moving forward.
This is also the time where you may wish to mention you would like further assistance such as implementation.
You will receive an email post-session with the next steps recommended by your coach, as well as a link to your feedback form.
I love the tourism Industry as most people are working in a dream job they have created for themselves. So I find I meet with such passionate business owners that are really dedicated to delivering excellent customer service and want to provide a quality product.
Supporting businesses with engaging storytelling and guest experience refinement is what lights me up. I love helping businesses identify and prioritise an action plan that reduces overwhelm and supports taking one step forward at a time.
I love gaining clarity on the session overview with a client and discussing what success looks like for that individual so that we can set goals right from the start of our time together.
There are a few characteristics that I think make a great coaching session. One of the most important for me is trust - clients have to trust that I will ask relevant questions, challenge their ideas and suggest alternatives when appropriate. In return, they need to trust that I will listen, understand what they are saying and help them move forward on their own or with some collaborative action on my part
I love to find out the passion and values that my client has for their business...what's their why? It's an excellent place to start for building out a plan and developing a marketing strategy that attracts the person who is their ideal customer who can connect with their passions and values.
My sweet spot is supporting business owners who are being blocked by an underlying issues to illuminate and guide you make meaningful and sustainable change. It's all about finding that rocket fuel to get you fired up and energised about your business.
I love seeing people succeed, particularly when they didn't think they were capable.
From brand awareness to competitor analysis, the user experience, website design & structure and content evaluation, I love to pinpoint the opportunities where simple actions can make the biggest impact on performance.
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Suite 1,
57 Woodfield Rd
Pullenvale QLD 4069
Australia
Suite 101,
18-20 Victoria St
Erskineville NSW 2043
Australia
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Australia
139 Bicentennial Dr
Agnes Water QLD 4677
Australia
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1260 Nyon
Switzerland
Our team would like to acknowledge the traditional custodians of Country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past, present and emerging and extend that respect to all Aboriginal and Torres Strait Islander peoples today. We acknowledge that the sharing of knowledge has occurred across the lands and waterways of Australia for many thousands of years. As we continue to share stories and support small tourism businesses we try to listen to the knowledge and practice that has always existed here and consider how we can contribute to the preservation of culture and Country wherever we live and work.
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