Online Reputation Management
1 hour+ exercises and implementation
1 hour level
A positive online reputation is the absolute foundation of successfully marketing your business. Potential customers will use your online reviews to gauge the quality of your services and make decisions based on what others say and how you present yourself online. By the end of the course, users will be able to implement a strong online reputation management strategy to protect their business as well as develop an arsenal of proactive techniques to increase and manage their online reviews. This includes understanding how to shape your offerings and marketing material around your business’s strengths, how to set customer expectations for a more positive experience, and how to follow up with customer experiences through a clear set of procedures for stimulating and replying to customer feedback.
- How your online reputation impacts your bookings
- Thinking like an entrepreneur
- Learning from reviews
- Updating your products to improve experience
- How to get more reviews
- Why you need to respond to reviews and how to do it well
- Sharing testimonials online
Sign up and Start your course today
Will i get instant access
Yes, you’ll automatically be sent the link to the course upon payment via credit card and you’ll be able to start learning and implementing your learnings right away
Are there videos in the course?
Our courses are a mix of video and text – depending on each lesson.