Tourism Tech

We engaged Fabienne and the Tourism Tribe team to assist us with getting our online presence up to speed. We are a fast-paced, time-poor business located in the outback that incorporates the tourism and music industries, a national tour and online shop. Fabienne took the time to understand the dynamics of our business and has been assisting us on a whole range of projects from reorganising our database in preparation to better retarget customers, to rebuilding our website when we realised how limiting the existing site was. She has communicated with us daily and provides quick educational videos to ensure we have the tools and skills to continue with the foundation she has laid. We are very grateful to have Fabienne and her team working with us given their knowledge and expertise in tourism, marketing and the digital space. The level of care and support for clients, attention to detail, understanding of the customer journey and ability to problem solve are just some aspects that set Fabienne and Tourism Tribe apart from their peers.

"I would be lost without Tourism Tribe! We're a very small business with no funds to pay for consultants or digital marketing experts. In other words, I do it all and I have to learn it. I can't afford to make mistakes or to waste time on selecting the wrong systems or tools. Tourism Tribe has saved me so many times. I've calculated that I've saved over $1,000 dollars since I joined 2 years ago". I am so glad I signed up. The webinars have been invaluable and very practical. We have been able to improve our website and social media skills by putting into practice tips and tricks from the webinars. I have really learnt a lot and love that it is specific to the tourism industry."

Having a forum to communicate with fellow operators around the country who are willing to share their experience and wisdom is invaluable – and such an asset for our sector. We’ve also been able to connect with potential suppliers to help us out with a new website build and access free online training to keep abreast of emerging trends and opportunities. Kim Kleinitz, Owner/Operator Jetty Road Retreat, Nungurner, VIC, Australia