Testimonial from The Bower at Broulee
Thanks for a very valuable review of our digital assets. Some very helpful insights [from an independent view]. Also, I’m a little surprised that your analysis gives so much credence to TripAdvisor. My information is that the credibility and usage of TA reviews has diminished significantly in the past few years, in comparison to Google Business profile and OTA reviews. If you have comparative evidence to the contrary, I’d be interested as I have always thought that many of our DMO’s have missed the opportunity to promote destinations and experiences thru TA. [just as AirBnB are starting to do] PS: We only share the precise location of our property to confirmed guests [by email], for privacy reasons. For insurability, we don't cater for disabled guests.
- Destination NSW Digital Skills Accelerator for Tourism
- Digital Engagement Health Check ™
Which part of the training did you find most beneficial?
The Report format will be useful to prioritise future improvements and action items. The report highlighted the areas for focus to max the engagement. e.g. Website: refresh photos, simplify navigation structure, check hyperlinks to open new tabs, consistent business address and opening hours, long-form content & backlinks Socials: GMB, Q&A. Posting frequency & hashtag usage.
My understanding has improved
Agree
I will apply the knowledge learnt
Agree
The facilitator was knowledgeable
The service/product met my expectations
Agree
What is your overall satisfaction
Very satisfied
How likely are you to recommend to a friend
Yes, absolutely
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- All
- ATDW Health Check
- Coaching session
- Digital Engagement Health Check ™
- Live online workshop
- Other
- Self-paced course
- Small group coaching session
- Whole Program
- Workshop (in a physical location)
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