Testimonial from The Bower at Broulee

Thanks for a very valuable review of our digital assets. Some very helpful insights [from an independent view]. Also, I’m a little surprised that your analysis gives so much credence to TripAdvisor. My information is that the credibility and usage of TA reviews has diminished significantly in the past few years, in comparison to Google Business profile and OTA reviews. If you have comparative evidence to the contrary, I’d be interested as I have always thought that many of our DMO’s have missed the opportunity to promote destinations and experiences thru TA. [just as AirBnB are starting to do] PS: We only share the precise location of our property to confirmed guests [by email], for privacy reasons. For insurability, we don't cater for disabled guests.

Mark Berry
Date: 15/06/2022
Program name: 
  • Destination NSW Digital Skills Accelerator for Tourism
Service(s) delivered: 
  • Digital Engagement Health Check ™

Which part of the training did you find most beneficial?

The Report format will be useful to prioritise future improvements and action items. The report highlighted the areas for focus to max the engagement. e.g. Website: refresh photos, simplify navigation structure, check hyperlinks to open new tabs, consistent business address and opening hours, long-form content & backlinks Socials: GMB, Q&A. Posting frequency & hashtag usage.

The service/product met my expectations

Agree

I will apply the knowledge learnt

Agree

The facilitator was knowledgeable

My understanding has improved

Agree

What is your overall satisfaction

Very satisfied

How likely are you to recommend to a friend

Yes, absolutely

Our latest testimonials

  • All
  • ATDW Health Check
  • Coaching session
  • Digital Engagement Health Check ™
  • Live online workshop
  • Other
  • Small group coaching session
  • Whole Program
  • Workshop (in a physical location)
All
  • All
  • ATDW Health Check
  • Coaching session
  • Digital Engagement Health Check ™
  • Live online workshop
  • Other
  • Small group coaching session
  • Whole Program
  • Workshop (in a physical location)

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