Great Ocean Road Digital Coaching Program

Learn essential digital skills to grow your business and work smarter​

Digital Engagement Health Check2 one on one coaching sessionsAccess to the online course library

December 2022 - March 2023

Program Overview

Great Ocean Road Regional Tourism Organisation has partnered with Tourism Tribe to offer this fully funded bespoke program to assist tourism operators in the Great Ocean Road region to digitally transform their businesses.  The program focuses on individuals’ digital knowledge and skills to build their business’s online presence.

Great Ocean Road Digital Coaching Program will help you work towards digital goals for your business, identify areas requiring attention and remove barriers to improve online presence and grow your business in the current operating environment.

Participants will experience a highly tailored digital support program, relevant to their current levels of digital confidence and capabilities.  Each participant will receive a personalised Digital Engagement Health Check ™ at the start of the program.  Two one-hour one-on-one mentoring and skills coaching with a digital expert will support them to build an action plan to grow and improve on their business’s current digital footprint.

Topics span essential online presence and digital marketing areas including areas such as social media, optimising local search and online listings including the Australian Tourism Data Warehouse and Google Business, search engine optimisation, analytics and email marketing automation.

The Process

Start with Digital Engagement Health Checks™

Once you receive your welcome email, we’ll start right away on a full Digital Engagement Health Check™ of your online assets, including your business website, Google My Business listing, Facebook and Instagram.  Each business will receive an assessment report for both health checks.

1:1 Coaching

2 one-hour online coaching sessions are available for each participant, where strategists will walk you through recommendations relevant to your business (from your digital assessment) and help you develop a digital strategy to implement these recommendations.

Tourism Tribe Course Library

During this whole program, you’ll have access to the extensive Tourism Tribe course library to help you to improve your knowledge and digital skills.  These courses can be found on your dashboard.

Privacy notice

Any information collected by Tourism Tribe on behalf of Great Ocean Road Regional Tourism Organisation about you and your business will be used solely for the Digital Champions Program. If your application to be part of the program is unsuccessful, all information collected will be destroyed.

Program Dates

  • 1 December 2022: Participants receive Tourism Tribe login details
    • Course library access starts
    • One on one coaching booking opens
    • Digital Engagement Health Checks ™ commence
  • 28 April: All coaching sessions completed
  • 28 April: Access to support library ends

FAQs

Where do I access my course certificates?

You can view and download your course certificate for any course you have completed on that course overview page which you can access via the main navigation menu when you’re logged in.

How do I find my Digital Engagement Health Check™ report?

You’ll find the link to access your report in the email we sent to you with the subject line “Your Digital Engagement Health Check™ results”. Please do download your report so that you’ll always be able to access it.

Can I access the training at my own pace?

Absolutely. All our self-paced courses are available online anytime, so you can learn when it suits you – even during your quiet season or in between guests. You can ask a question at any time at the bottom of each lesson and we’ll get back to you super quick!

Are there live sessions or just recorded content?

We offer both! Join our live webinars and group tourism tech coaching sessions, or check out the recorded content at your convenience.

I have just finished the last week of your amazing course.  I am so proud of what I have achieved in just sticking with it.  When I look back at what I’ve actually completed I am feeling very inspired to keep going back over each week’s lesson to slowly cementing a permanent change for me and more importantly Sky View’s marketing presence.

Jackie Burling

Sky View Units

It’s unbelievable how much clarity I gained from my coaching session with a Tourism Tribe expert digital strategist.

I can only imagine how much time and money I would have wasted if I had gone down the path that a web designer initially suggested. Fabienne did a review of my online presence prior to our phone call and we shared computer screens so I could see the results for myself. It was the best money I ever spent. Or shall I say it saved me $3,200 and 3 weeks work!

Amber Rogers

Marketing Manager, 1770 LARC! Tours

Amber Rodgers
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