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At the end of this course, you will know how to define your customer and understand their desires, interpret relevant market trends in your region and industry and be able to analyse your competitors’ performance. You’ll also have the tools and skills to formulate an effective business plan around your unique goals.
Course topics
- Why planning is vital for success
- Recipe for a business plan
- Defining and aligning with your customer
- Different tools available to business owners and managers
- Using regional/industry research
- Identifying market trends
- Competitor analysis
- Goal setting
Curriculum
Guest
Sueanne Carr
Customer Strategy Superhero at Customer Frame A globally accomplished strategy professional, Sueanne is passionate about connecting businesses with the ultimate reason they exist: their customers. Her impressive reach has transformed market-leading brands such as lastminute.com, Terry White Chemmart, PPQ, AVIS, Travelocity, Hays Recruitment, Visit Sunshine Coast + Tourism Queensland. With customer experience in her DNA, she is committed to transforming businesses + regions through aligning people, products + places. Her empathetic + decisive style breaks through business barriers, + brings everybody from the board room to the back office on the journey.
Trusted by
Thousands of tourism businesses worldwide as well as leading tourism organisations
Testimonials
I love what you're offering and at an affordable price! Business Planning is not unfamiliar to me but it was good to be reminded of its importance. I loved the one page business planning sheet - brilliant!!
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FAQs
Will i get instant access
Yes, you’ll automatically be sent the link to the course upon payment via credit card and you’ll be able to start learning and implementing your learnings right away
Are there videos in the course?
Our courses are a mix of video and text – depending on each lesson.