Live Chat and Facebook Messenger
Current Status
Not Enrolled
Price
Closed
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This course is currently closed
Live chat is no longer a “nice to have” feature on your website. It has become a standard expectation for most travellers who are looking for the simplest way to find the information they need.
Let us reassure you that setting up a live chat service on your website isn’t as difficult or time-consuming as you may think. There are a number of platforms available that are both inexpensive and simple to use. It’s absolutely worth the time and effort to set it up so that you can provide better service to your consumers.
This course will show you how to set up live chat to get extra leads on your website and how to use Facebook Messenger to improve your customer interactions on your social media channels.
Let us reassure you that setting up a live chat service on your website isn’t as difficult or time-consuming as you may think. There are a number of platforms available that are both inexpensive and simple to use. It’s absolutely worth the time and effort to set it up so that you can provide better service to your consumers.
This course will show you how to set up live chat to get extra leads on your website and how to use Facebook Messenger to improve your customer interactions on your social media channels.
Course length
3 hours plus exercises and implementation
Suitable from
Beginner level
Self-paced
Progress at your own pace
Course certificate
Upon completion
Built-in support
Within each topic
Course outline
Course Content
Your support crew...
Liz Ward
Fabienne Wintle
Despina Karatzias
Julia Retson
Emily Barry
Sam Ward
Amanda Hinton
Hannah Conroy
Claire McCollum
Molly Dobbins
Deana Clarke
Kerrin Wallace
Leigh Reading
Vicky Trainor
Mandy Murray
