Three Levels of Website Support for Tourism Operators
We meet you where you're at
Choose the level of website support that fits your business.
We also offer tech support hours which you can purchase as a one off if you need a quick fix.
Website Development & Hosting - We Build It
Whether you’re starting from scratch or are stuck with a clunky WordPress site, we’ll help you build (or rebuild) a fast, flexible, and marketing-ready website you actually control.
- Fixing and improving existing WordPress websites that are slow, outdated, or limited by old templates or plugins.
- Building new WordPress sites from the ground up — optimised for speed, SEO, and AI visibility.
- Rebuilding or migrating websites from restrictive platforms like Wix or Squarespace into flexible, future-ready WordPress.
- Hosting and maintenance on secure, fast Australian servers.
Outcome:
A modern, high-performing website you fully own and can easily update.
New WordPress websites start from $5,500 AUD, with pricing tailored to your site’s size and complexity. Read more and view portfolio.
Digital Direction & Website Strategy - We Drive it Forward
Best for: Tourism operators who already have a website but want to stay visible, relevant, and ahead of their competitors.
If you don’t keep improving your website, it will slowly disappear: not just from Google, but from AI-generated results too. That’s the number one mistake we see operators make: they invest in a website, then let it stand still while algorithms and competitors move forward.
We partner with you to make sure that never happens. Our ongoing support keeps your website performing, your content optimised, and your strategy sharp so your business stays visible where it matters most.
We offer different options:
- Digital Direction Plans: the Digital Direction Plan provides strategic oversight and accountability.
It ensures that whether you are hands on or outsourcing work, your website and digital assets are performing properly, technically sound, and following a clear strategy. We work with you on a quarterly basis to establish and review an actionable digital roadmap (e.g. for SEO, content, analytics, and AI visibility) and monitor your website performance on a monthly basis. - While the Digital Direction Plan provides the roadmap, our Monthly Retainers keep the wheels turning. Starting from 2 hours per month, this flexible option gives you access to our team for updates, improvements, and troubleshooting, guided by your strategy and priorities.
Some clients find the Digital Direction Plan alone gives them everything they need to stay on track. Others combine it with a Monthly Retainer for consistent implementation.
And some choose the Retainer only, relying on us to keep things running smoothly while they focus on their business.
It’s a partnership designed around what works best for you: strategy, support, or both.
Digital Direction Plans start from $170 AUD per month with optional monthly retainers from $480 per month (for 2 hours +). Read more about the Digital Direction plan.
You Do It (With Our Help) - Digital Assistance Plans
Best for: Tourism operators who prefer to manage their own website and marketing but want access to trusted guidance, expert resources, and light-touch help when needed.
Some operators love being hands-on: they enjoy learning, updating their website, and having full control over their digital presence. But even the most capable DIY-er occasionally needs a helping hand, a fresh idea, or a quick fix.
That’s where our Digital Assistance Plans come in. They’re part of the Tourism Tribe platform and designed to help operators who want to stay current and confident without hiring a developer or agency.
You’ll get access to:
- Tourism Tribe’s learning platform: with step-by-step courses, tutorials, and templates to improve your website, SEO, and marketing.
- Regular fortnightly training sessions: to keep you ahead of digital trends and tools including AI visibility, Google changes, and social media updates.
- Roadside assistance-like support hotline: quick access to our team for troubleshooting, small website fixes, or expert answers when something goes wrong.
- Practical tools and community support: that help you learn by doing and get unstuck faster.
The Digital Assistance Plan is the self-help version of our services: you stay in the driver’s seat, with a pit crew ready to jump in when you need us.
Whether you’re maintaining your own WordPress site or managing a mix of digital tools, the Digital Assistance Plan gives you the confidence to keep moving forward, with the backing of people who understand the tourism industry inside out.
Staring from $990 AUD per year, the Digital Assistance Plan gives you access to expert learning, tools, and hotline style-support. View our Digital Assistance Plans
Perfect for independent operators who prefer to learn and do it themselves.
Compare Your Website Options
| Feature | We Build It (and Fix It) | We Drive It Forward | You Do It (With Our Help) |
|---|---|---|---|
| Purpose | Build or fix your website | Keep your website performing and strategic | Learn to manage your site yourself |
| Includes | WordPress builds, fixes, optional: hosting | Digital Direction Plan, strategy, monitoring | Courses, resources & roadside help |
| Ongoing Support | Optional: Digital Direction and/or Digital Assistance Plans | Optional: Monthly retainers (2 h +) | Light support |
| Quarterly Reviews | — | 4 × per year | — |
| Monthly Monitoring | — | Google & technical checks | — |
| Hands-On Work | Design & development | Content & optimisation (upgrades) | — |
| Training / Learning | Documentation | Quarterly | included in Digital Asisstance PLan |
| Best For | New builds or website rescues | Operators wanting strategy + accountability | DIY operators wanting guidance |
| Outcome | A fast, flexible site you own | A continually optimised strategy | Confidence to grow your own website |
Let's chat
If you’re interested in our WordPress services you need to speak to Fabienne. Book a 15-min complementary screen sharing session with her, be logged in your WordPress admin and she’ll take a look and asses the tech side of things for you.