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Quick Win 24 – The Impact of AI on Travel & Tourism
Last updated on July 21, 2025
This webinar discusses the transformative impact of Artificial Intelligence on the travel and tourism sector, highlighting how AI can revolutionise customer experiences and operational efficiencies. It starts with an overview of AI’s current applications in the industry, including personalised travel suggestions, automated customer service, and dynamic pricing strategies. Liz Ward, co-founder and CEO of Tourism Tribe, along with Daniel Blickling, founder and CEO of Trvlr.ai demonstrate how these technologies not only boost customer satisfaction but also provide businesses with crucial insights and a competitive advantage.
In the second segment, our experts address the ethical implications and challenges of deploying AI, such as data privacy issues and the potential loss of jobs due to automation. They offer guidance on how businesses can navigate these challenges while maintaining ethical standards. The session also showcases successful case studies of AI integration in tourism strategies, showing clear benefits. Daniel showcases Trvlr.ai his cutting edge tool that applies human logic with its proprietary logistics AI to create itineraries tailored to your visitor’s interests. It handles everything from best mode of transport, most efficient routes, opening hours, availability, user preferences and more.
The webinar wraps up with an interactive Q&A session, where participants engage with our AI experts to discuss specific issues and explore potential AI solutions tailored to their needs. This part helps bridge the gap between theoretical knowledge and practical application, offering attendees actionable strategies to implement AI within their own tourism enterprises.
You can grab the handout here.
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Fabienne W
Fabienne Wintle is Chief Digital Strategist and is an advocate for digital self-sufficiency, having empowered thousands of small businesses with the knowledge and tools required to make a living from tourism. Her special blend of digital know-how, tourism knowledge, coaching skills and a natural gift for communication make her a sought-after consultant, workshop facilitator and speaker.
She lives on Australia's Southern Great Barrier Reef in Agnes Water, Queensland where she volunteers her time to help local businesses use the internet.