

Tourism Industry Council South Australia Business Capabilities Program
Develop robust business and digital marketing skills for resilience and growth
February 2022 - June 2026
Program Overview
TiCSA has partnered with Tourism Tribe to deliver one-on-one business coaching under the Business Capabilities Program. Eligible businesses and organisations can access two hours of personalised business coaching to assist operators in achieving business goals and growth.
The Tourism Industry Council South Australia Business Capabilities Program will help you set and work towards business goals, identify areas requiring attention and remove barriers to build resilience and grow your business in the current operating environment.
The Process
1:1 Coaching
A two-hour online coaching session is available for each participant, where strategists will work with you towards developing business and digital marketing skills that focus on resilience and growth and help you develop a strategy to implement recommendations.
Tourism Tribe Course Library
During this whole program, you’ll have access to the extensive Tourism Tribe course library to help you to improve your knowledge and digital skills. These courses can be found on your dashboard.
Privacy notice
Any information collected by Tourism Tribe on behalf of TiCSA about you and your business will be used solely for the Tourism Industry Council South Australia Business Capabilities Program. If your application to be part of the program is unsuccessful, all information collected will be destroyed.
Program Dates

- Participants sign up using the registration link above
- Course library access starts
- One on one coaching can be booked using book now button above (must be logged in)
- Access to support library ends 4 months after your sign up date
FAQs
Where do I access my course certificates?
You can view and download your course certificate for any course you have completed on that course overview page which you can access via the main navigation menu when you’re logged in.
How do I find my Digital Engagement Health Check™ report?
You’ll find the link to access your report in the email we sent to you with the subject line “Your Digital Engagement Health Check™ results”. Please do download your report so that you’ll always be able to access it.
Can I access the training at my own pace?
Absolutely. All our self-paced courses are available online anytime, so you can learn when it suits you – even during your quiet season or in between guests. You can ask a question at any time at the bottom of each lesson and we’ll get back to you super quick!
Are there live sessions or just recorded content?
We offer both! Join our live webinars and group tourism tech coaching sessions, or check out the recorded content at your convenience.
I have just finished the last week of your amazing course. I am so proud of what I have achieved in just sticking with it. When I look back at what I’ve actually completed I am feeling very inspired to keep going back over each week’s lesson to slowly cementing a permanent change for me and more importantly Sky View’s marketing presence.
Jackie Burling
Sky View Units

It’s unbelievable how much clarity I gained from my coaching session with a Tourism Tribe expert digital strategist.
I can only imagine how much time and money I would have wasted if I had gone down the path that a web designer initially suggested. Fabienne did a review of my online presence prior to our phone call and we shared computer screens so I could see the results for myself. It was the best money I ever spent. Or shall I say it saved me $3,200 and 3 weeks work!
Amber Rogers
Marketing Manager, 1770 LARC! Tours
