Tourism Tribe product
Live Chat and Facebook Messenger
Learn why you should use live chat, the must-have features and how to fully configure your Facebook Messenger.
When a potential guest has a question about your business, they want an answer now. Not in 24 hours when you check your email. Live chat and Facebook Messenger let you respond in real time and catch bookings you’d otherwise lose.
This course covers why live chat matters for tourism, what features you actually need, and how to decide which tool suits your business. You’ll learn what guests expect from chat and how to meet those expectations without being glued to your phone all day.
You’ll then walk through setting up and configuring Facebook Messenger for your business page, including automated responses, away messages and integration with your website. Practical steps to get chat working for you, not adding to your workload.
What you will achieve
Outcomes
Live chat is no longer a “nice to have” feature on your website. It has become a standard expectation for most travellers who are looking for the simplest way to find the information they need.
Let us reassure you that setting up a live chat service on your website isn’t as difficult or time-consuming as you may think. There are a number of platforms available that are both inexpensive and simple to use. It’s absolutely worth the time and effort to set it up so that you can provide better service to your consumers.
This course will show you how to set up live chat to get extra leads on your website and how to use Facebook Messenger to improve your customer interactions on your social media channels.
Ready to get started?
Purchase now and take the next step for your tourism business.
Add to cart$33.00 inc. GST. 100% satisfaction guarantee.
