Logan City Council Business Digital Improvement Program

Learn essential digital skills to grow your business and work smarter​

Pre & post Digital Engagement Health Checks ™2 one on one coaching sessions3 workshopsAccess to the online course libraryFortnightly coaching calls

March - August 2024

Program Overview

Logan City Council has partnered with Tourism Tribe to offer this fully funded Business Digital Improvement Program to assist tourism businesses in Logan City to digitally transform their marketing.

The program aims to help tourism businesses to improve their digital skills and online presence, build their digital marketing channels and ultimately help grow their business. This free program will assist 25 businesses to work towards goals with a customised Digital Engagement Health Check™, workshops and individual consultation sessions.

The Logan City Council Business Digital Improvement Program is made possible with assistance provided through the jointly funded Commonwealth-State Disaster Recovery Funding Arrangements (DRFA).

The Process

Start with Digital Engagement Health Checks™
Once you receive your welcome email, we’ll start right away on a full Digital Engagement Health Check™ of your online assets, including your business website, Google My Business listing, Facebook and Instagram. Each business will receive an assessment report with point by point recommendations for all points requiring improvement.

1:1 Coaching
Two one-hour coaching sessions are available for each participant, where coaches will walk you through recommendations relevant to your business (from your digital assessment) and help you develop a plan to implement these recommendations.

Workshops
This program includes 3 in-person workshops designed to cover best practice for your online presence, website and social media platforms, which offer tourism businesses the greatest advantages in digital marketing.

Workshop 1

  • Tuesday 30 April | 9:30am – 1:30pm (arrival from 9am)
  • Beenleigh Events Centre
  • Corner of Crete and Kent Streets, Beenleigh

Workshop 2

  • Tuesday 14 May | 9:30am – 1:30pm (arrival from 9am)
  • Logan West Community Centre
  • 2 Wineglass Dr, Hillcrest QLD 4118

Workshop 3

  • Monday 3 June | 9:30am – 1:30pm (arrival from 9am)
  • Logan City Council – Corporate Training Rooms 1 & 2
  • 150 Wembley Road, Logan Central

Tourism Tribe Course Library & group coaching calls
During this whole program, you’ll have access to the extensive Tourism Tribe course library to help you to improve your knowledge and digital skills. These courses can be found on your Dashboard. Every fortnight you’ll also be able to join Tourism Tribe experts online, along with other tourism businesses, in a group online coaching session where businesses can ask their questions and learn from what other operators are doing.

Privacy notice
Any information collected by Tourism Tribe on behalf of Logan City Council about you and your business will be used solely for the Business Digital Improvement Program. If your application to be part of the program is unsuccessful, all information collected will be destroyed.

Program Dates

  • 5 April: Participants receive Tourism Tribe login details
    • Course library access starts
    • Digital Engagement Health Checks ™ audit commence
    • 5 April: Participants receive Tourism Tribe login details
  • 22 April: Digital Engagement Health Check™ reports emailed to participants
    • One on one coaching can be booked once Digital Engagement Health Check™ is received by participants
  • 22 April: Introductory online workshop
  • 30 April: Workshop 1
  • 14 May: Workshop 2
  • 3 June: Workshop 3
  • 13 June: All coaching sessions completed
  • 24 June: 2nd Digital Engagement Health Checks ™ start
  • 2 August: Access to support library ends

FAQs

Where do I access my course certificates?

You can view and download your course certificate for any course you have completed on that course overview page which you can access via the main navigation menu when you’re logged in.

How do I find my Digital Engagement Health Check™ report?

You’ll find the link to access your report in the email we sent to you with the subject line “Your Digital Engagement Health Check™ results”. Please do download your report so that you’ll always be able to access it.

Can I access the training at my own pace?

Absolutely. All our self-paced courses are available online anytime, so you can learn when it suits you – even during your quiet season or in between guests. You can ask a question at any time at the bottom of each lesson and we’ll get back to you super quick!

Are there live sessions or just recorded content?

We offer both! Join our live webinars and group tourism tech coaching sessions, or check out the recorded content at your convenience.

I have just finished the last week of your amazing course.  I am so proud of what I have achieved in just sticking with it.  When I look back at what I’ve actually completed I am feeling very inspired to keep going back over each week’s lesson to slowly cementing a permanent change for me and more importantly Sky View’s marketing presence.

Jackie Burling

Sky View Units

It’s unbelievable how much clarity I gained from my coaching session with a Tourism Tribe expert digital strategist.

I can only imagine how much time and money I would have wasted if I had gone down the path that a web designer initially suggested. Fabienne did a review of my online presence prior to our phone call and we shared computer screens so I could see the results for myself. It was the best money I ever spent. Or shall I say it saved me $3,200 and 3 weeks work!

Amber Rogers

Marketing Manager, 1770 LARC! Tours

Amber Rodgers
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