Welcome to The H Residences by Holiday Holiday, where luxurious self-contained accommodation is paired with caring customer service and a team willing to go the extra mile. You can choose the exact apartment you would like to book by viewing photos, floor-plans and bedding and furniture of each individual apartment; you can also be assured you will be taken care of by our dedicated and knowledgeable team. Imagine an AirBnB but with the genuine quality and service of a hotel.
Who are the people behind Holiday Holiday?
Our marketing/content team consists of 3 driven individuals with 23 years combined experience in the tourism industry; directors Lee Lee Goh and Chen Yeap and marketing/content assistant, Lily Hatton.
Tell us something quirky or memorable about you, your team, your customer or your business
Checking into a hotel can be stressful, so we are always striving to make the experience a little more fun for our guests. Imagine flying for hours to reach us, kids in tow, annoying and nagging you the whole way. You arrive and the kids run to our dedicated kids corner, we’ll distract them with colouring books and toys whilst you chat to our friendly reception team and get the important stuff done. Come Christmas time you can expect decorations and a tree with presents, at Easter we hold Easter egg hunts, Halloween can be a spooky experience and over school holidays, we create photo booths.
What’s the favourite thing you love about your business?
Holiday Holiday’s entire team are passionate about providing the best guest experience possible. There is no better feeling than receiving positive reviews from guests that have had a delightful experience. We celebrate positive reviews and it is what we strive for each and every day. My favourite thing about Holiday Holiday is talking to guests about the Gold Coast, as a Gold Coast local I am so proud to call this place home and passionate about sharing this with visitors.
What’s the company background?
Holiday Holiday was created overnight in response to the global financial crisis to cater to Gold Coast property owners seeking high rental returns when the property sales market is in decline. Who knew, in the span of 10 years, we have perfected the skills and foundation necessary to be a successful hotelier in the modern world.
You could say we tapped into the Airbnb business model before Airbnb became a phenomenon. From creating our own guest lounge and housekeeping team to advertising on world leading booking sites, we are now respected as an industry leader.
What’s your ultimate vision for Holiday Holiday?
Our vision is to build our brand to become the industry leader of holiday rentals on the Gold Coast, and to branch out to the rest of Queensland and Australia.
A testimonial about Holiday Holiday?
“Holiday Holiday were an absolute pleasure to deal with, from start to finish. Will use Holiday Holiday for every accommodation booking from now on, so much cheaper than booking through the hotel direct and we loved knowing that we were booking the exact room and view we saw online.” – Amanda C.
More information about Holiday Holiday
Tourism Region: QLD-Gold Coast
Industry sector: Accommodation