Bushfires, droughts, floods and cyclones. In the wake of a natural disaster, tourism regions suffer from a drop in visitation. Would-be guests feel hesitant to visit the affected and nearby areas because they are unsure about a number of things: Is it safe? Is anything open? What does the landscape look like now? Will I be a burden if I visit too soon? Even if your business was not directly impacted by the events in your region, if you are anywhere in the nearby vicinity your business is also likely to see a drop in numbers.
Visitation levels usually return to normal after a year or two, but there are a number of things that tourism businesses must do to alleviate their downturn in business and to entice visitors back to their region as quickly as possible so they can spread the word on accessibility and their enjoyment on visiting and experiencing the local businesses. This workshop delves into the practical methods of communicating with guests so that you can be honest and upfront about your situation, sharing your story with them and promote other operators in your region in order to boost the appeal of your destination. Presenters also cover sales and marketing tips to drive conversion from business and regional campaigns. Participants are also able to download our latest post-disaster marketing planner.
Access to this workshop is free for both members and non-members of Tourism Tribe.
- Understanding visitor reactions to a natural disaster
- Managing your messaging amidst negative news reports
- Marketing and sales strategies and tactics
- Your role in driving motivation to visit and conversion to sales
- How to address the concerns of would-be travellers
- Examples of best practice from the 2019/2020 Australian bushfires
- How to plan your content and campaign focus over the immediate period
- How to focus on hope, positivity and silver-linings
Thousands of tourism businesses worldwide as well as leading tourism organisations
It's the overall help that you provide in encouraging focus and prioritizing where one puts energy. I am extremely fragmented in my various jobs and responsibilities and I know I can rely on TT to sharpen my focus. I really feel it's like having instant access to genuinely caring peronalised consultancy at a very low cost ! I can't thank you enough.
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Will i get instant access
Yes, you’ll automatically be sent the link to the course upon payment via credit card and you’ll be able to start learning and implementing your learnings right away
Are there videos in the course?
Our courses are a mix of video and text – depending on each lesson.